Easily access borrower-uploaded documents directly from your LenderLogix portal — no need to log into Encompass!
Step 1: Enable Multi-Factor Authentication
Before you can view borrower documents, multi-factor authentication (MFA) must be enabled on your account.
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Navigate to your profile via the left-hand navigation menu.
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Check if MFA is already enabled (you’ll see a confirmation).
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If not enabled, you’ll see an option to activate MFA right in your profile settings.
Step 2: Open the Borrower’s Application
Once MFA is enabled:
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Go to a LiteSpeed application in your LenderLogix portal.
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Locate and select the loan file you’re interested in.
Step 3: Access Borrower Documents
Inside the loan application:
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On the right-hand side, find the Attachments section.
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Here, you’ll see all documents uploaded by the borrower.
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Simply click a document to view it — directly within LenderLogix!
No need to switch to Encompass to access borrower uploaded docs.
Mobile Friendly Access
Need to check a document on the go?
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You can view borrower uploads on your mobile device too!
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Perfect for when you receive a notification and want to view a document quickly — even at the grocery store.
