How do I issue a payment refund?

Lenders using Fee Chaser can issue a payment refund using the "Refund" button on the "Transaction Detail" page within the Reporting dashboard.

Step One:

On your Reporting dashboard, click into a transaction to access the "Transaction Detail" page seen in the screenshot below.

Step Two:

Issue a refund by using the "Refund" button circled in the screenshot below. Follow the prompts and you're all set!