Borrowers access their QuickQual letters via a custom link sent to their email and/or texted to their mobile phones.
QuickQual is a responsive web application, and borrowers can access their letters via a custom link sent to their email and/or texted to their mobile phones. Each borrower "logs in" to this application using a unique PIN that gives them secure access to their letter's content.
QuickQual is accessible from any device with an internet connection.
We've found that a responsive web application is more engaging and accessible for customers to use rather than asking them to download another app to their phone. 95% of borrowers log in to QuickQual - it's hard to find other mortgage technology with that kind of engagement.