When entering property information, there may be situations where the system cannot verify an address through geolocation. This guide explains how the system behaves in those cases and how to correctly input an unrecognized address.
Entering an Address That Cannot Be Geolocated
To ensure the system accepts an address that does not match any geolocation records, follow these steps:
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Enter a complete address format, including:
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Street line (e.g., 123 Example Road)
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City
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State
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ZIP code
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Even if the address is fictional or cannot be confirmed by mapping data, the system will accept it as long as the format is valid.
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Complete the remaining required property information, including:
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Years at property
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Living situation
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Select Next to proceed. The system will carry the non-geolocated address forward without issue.