I like getting notifications but I want others on my team to be notified. Does LiteSpeed support this?
By default, email and SMS notifications are sent only to the loan officer when a borrower completes Part One of their application. However, LenderLogix allows you to configure additional email recipients.
To add or modify the additional email recipients, follow these steps:
1. Log in to your LenderLogix profile page.
2. Navigate to 'Profile' in the site navigation.
3. Find 'Additional Email Recipients' and enter the email addresses separated by a comma.
4. Click 'Save changes'.
You and your team can now enjoy seamless communication and be notified through email when a borrower completes the loan application process.
In addition, when LiteSpeed is configured within your company, you can identify specific User Roles to be notified during the loan lifecycle. For example, many customers prefer that the Loan Processors get notified when the file becomes a bonafide application.
It’s important to note that the additional recipient would still need to have access to ICE Mortgage Technology Encompass® in order to view the borrower’s full loan application.