📝 📸 Can I personalize the email template that is sent when I click on “Email Borrower” and send the invite?

From the Profile page, Loan Officers can customize the emails sent to Borrowers when sharing a QuickQual with them.

Yes! Loan Officers can personalize their emails to borrowers at any point. Select the Profile navigation option on the left-hand side of your dashboard and adjust your template on the right-hand side under "Notification Settings." From here, you can adjust the email text and the subject line.

Personalize-Letters-To-Borrowers-In-QuickQual-Profile-View

When sending to Outlook users, the max character count for the email text is 1200. When sending to Gmail users, the max character count for the email text is 1500. We recommend keeping your copy under 1200 characters to ensure it's received regardless of the borrower's email provider.