How Borrowers Experience eSigning and eDisclosures

LiteSpeed offers the ability to integrate eDisclosure or eSigning directly into the LiteSpeed Needs List, providing a seamless experience for borrowers and operational staff. This guide walks you through how the feature works and what borrowers will experience during the process.

How It Works

1. Issuing Disclosures

   • Your operations or support staff will issue disclosures as they normally do.
   • Once the disclosure request is sent, it will appear as a task item on the borrower’s LiteSpeed Needs List.

2. Borrower View

   • Borrowers will see the task in their Needs List and can click to access it.
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   • Each borrower is clearly shown which documents they are responsible for signing, ensuring clarity even if they share an email address.
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3. Account Creation

   • Borrowers are prompted to create an account via consumer connect as they usually do:
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4. eSigning Process

   • Borrowers log in using their credentials and enter the authorization code.
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   • Once inside the eSign portal, they can view and sign the required documents.
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5. Notifications

   • Once the borrower completes the eSigning process:
     • Notifications are sent via Encompass to all relevant parties.
     • This includes the staff responsible for issuing disclosures, confirming the documents have been signed and reviewed.

This feature simplifies the signing process and helps improve adoption and turnaround times. If you have further questions or need assistance, contact our team at support@lenderlogix.com.