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Access eFolder Files from Anywhere

Want to review borrower documents without logging into Encompass? Here’s how.

We’re excited to introduce a powerful new feature in LiteSpeed: eFolder file access directly from the LiteSpeed loan details page.

Now, Loan Officers and authorized team members can view borrower documents on the go without needing to open Encompass.

MFA Required for Access

To protect sensitive borrower data, this feature is only available to users who have Multi-Factor Authentication (MFA) enabled on their LenderLogix account.

If you do not have MFA enabled, you’ll be prompted to enable it before gaining access to this feature:

MFA Requirement For Attachments Feature

Note: While this feature is automatically available to all clients with MFA, your organization can choose to opt out of this functionality at any time.

Real-Time View

The attachments view in LiteSpeed is a live list of files pulled directly from Encompass. No documents are stored or cached in our system. You’re simply seeing the latest version of the loan file’s documents, organized in an intuitive format for easy review.

Important: Files that are restricted in Encompass based on user access rights or folder permissions will not be displayed in LiteSpeed. Our system fully respects and adheres to your Encompass access settings, ensuring document visibility aligns with your organization’s security protocols.

How It’s Organized

When viewing attachments from a loan’s details page in LiteSpeed, you’ll see:

  • Unassigned Files First: Any documents not placed into a specific document folder appear at the top.

  • Folders Sorted Alphabetically: Below the Unassigned section, folders are displayed in A–Z order.

  • Files by Most Recent: Inside each folder group, files are listed in descending order by date added.

  • Lightning Bolt Icons ⚡: These indicate files that were uploaded by the borrower via their Needs List in LiteSpeed.

Sample File List

Clicking a file name opens it directly in your browser’s document viewer for quick review, no downloading necessary.

Why It Matters

This new feature gives LOs more flexibility and speed when reviewing borrower-submitted documents:

  • Stay productive without needing to be in Encompass

  • Review files while on the go

  • Maintain security of your borrower's data

 

Need Help Getting Started?

We’re here for you. If your team would like help enabling MFA or has questions about this feature, email us at support@lenderlogix.com.